Effective date: 1 February 2025
Last updated: 25 February 2025
Contact: [email protected]
Offline Pets ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Offline Pets (the "App").By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We do not collect personally identifiable information (such as name, email, phone number) unless you voluntarily provide it (e.g., contacting support).1.2 Non-Personal Information
We may automatically collect non-personal information, including:Device Information: Device model, operating system, and unique identifiers.
Usage Data: How you interact with the App (e.g., time spent in the app, features used).
Crash Data: Error reports and diagnostic information for app improvement.
1.3 Cookies & Tracking Technologies
We may use cookies or similar tracking technologies to enhance your experience. You can disable these in your device settings.
2. How We Use Your Information
We use collected information for the following purposes:To operate, maintain, and improve the App.
To analyze usage trends and improve user experience.
To ensure security and prevent fraud.
To respond to customer service requests.
3. How We Share Your Information
We do not sell, rent, or share your personal information with third parties, except in the following cases:Legal Compliance: If required by law, regulation, or legal process.
Business Transfers: If the App is involved in a merger, acquisition, or asset sale.
Service Providers: We may share non-personal data with third-party analytics services (e.g., Google Analytics, Firebase) to improve app performance.
4. Third-Party Services
The App may contain links to third-party services or integrate with third-party SDKs. These services have their own privacy policies, and we encourage you to review them.
5. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Children's Privacy
The App is not intended for children under 13, and we do not knowingly collect personal information from children. If we discover such data, we will delete it immediately.
7. Your Rights & Choices
You have the right to:Access, update, or delete your personal data (if applicable).
Opt out of analytics tracking (if applicable).
Disable data collection by adjusting your device settings.
To exercise these rights, contact us at [email protected]
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by updating the "Last Updated" date. Continued use of the App after changes indicates your acceptance of the revised policy.